Tuesday 11 March 2008

Who are you trying to impress?

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I had an interesting discussion recently with a lawyer I was writing an article for. It illustrates one of the key lessons of good writing that all of us, not just lawyers, can learn from.

He'd asked Wordsworks to help write an article a general business magazine. It was about current sentiment in the corporate finance market. In the notes the lawyer gave me and in our conversations, he insisted on using complex terminology and industry jargon.

I suggested that it would make more sense, given the audience, to ditch the jargon and instead explain the issues in simple, easy-to-understand language.  He responded that, "I have to use jargon to show people I know what I'm talking about."

This shows a common but dangerous confusion about the purpose of business writing. You're unlikely to impress your readers (often potential clients) by using jargon and terminology that they may not understand.  You are in effect saying, look how well I understand my business. But what is more relevant to your readers, is how much you understand their business. And that means using clear, simple language; language that shows that not only do you understand the issues well enough to explain them in plain English, but more importantly, that you understand how those issues relate to their business and the challenges they face.